Survey first, price second
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Take a room-by-room inventory
Every item, including what is in the garage, the loft and the shed. A survey done over the phone is a guess with a signature on it, and the items people forget to mention are the heavy ones.
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Convert the inventory to volume or weight
Local moves are commonly priced from volume and crew hours, long-distance ones from weight. Either way the inventory is the input, which is why it has to be complete before anything is multiplied.
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Size the crew and the truck against the day
Two movers and one truck is a different cost curve from four and two. Underestimating the crew does not save money, it adds a second day.
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Walk both ends of the move
The destination is half the job and is the half most often unseen. A tight stair or a parking restriction at the delivery address costs exactly as much as one at the origin.
Access is what turns volume into hours
Flights of stairs, a long carry from door to truck, a lift that has to be booked and padded, a street with no legal place to park — each of these is time spent moving nothing. They are priced as named surcharges rather than absorbed, because they are the difference between an eight-hour day and a twelve-hour one on identical inventories.
Packing is a service, not a courtesy
What moves a moving number up
- Items needing disassembly and reassembly — beds, gym equipment, modular furniture, anything wall-mounted
- Pianos, safes, appliances and other single items that need their own equipment or their own crew
- Storage between collection and delivery, which is handling twice plus the storage itself
- A shuttle, where the truck cannot reach the door and everything transfers to a smaller vehicle
- Valuation cover above the basic released rate, which the customer chooses and should see priced
Hold the price for thirty days, and not across a peak
Valid for 30 days, with one qualification worth writing down: the date itself is a price. The end of a summer month is the busiest slot in the trade, and a quote given for a quiet Tuesday does not survive being moved onto it. Say that the figure holds for the date quoted, so that changing the date is a re-quote rather than a disappointment.
Common questions
- Is a moving estimate based on volume or weight?
- Local moves are usually priced from volume and crew hours, long-distance moves from weight. Both are derived from the same room-by-room inventory, which is the figure worth getting right.
- Why does a phone estimate go wrong so often?
- Because the items people forget to mention are disproportionately the heavy and awkward ones, and because nobody describes their own stairs accurately. A survey that sees both addresses is what makes the figure hold.
- Should stairs and long carries be separate lines?
- Yes. They are time spent moving nothing, and they can add half a day to an otherwise identical inventory. Naming them means the customer can see why two quotes for the same house differ.