Ask in writing first
Before you file, send a demand letter: the amount, a final date, and that you will go to court if it passes. Some courts expect you to have asked before you sue, and many clients pay once they see the step named. How to write one is in our guide to the demand letter for an unpaid invoice.
Check the limit, and where to file
Every state caps what small claims court can award, and the caps differ several times over from one state to the next; some set a different cap for a business than for a person. Your state court's website lists the current one. Above it, you either give up the excess to stay in small claims or file in the regular civil court, where a lawyer starts to make sense.
You usually file in the county where the client lives or does business, or where the work was done. A client in another state is the hard case: you may have to sue in their state, and travel can cost more than the invoice is worth.
Sue the right name
A judgment against the wrong party collects nothing. If your client is a company, sue the company by its exact legal name — the state's business registry shows it, along with the registered agent who accepts court papers. If you worked for a person trading under a brand, sue the person. The name on your contract and your invoice is where to start, which is one reason both should carry it.
Do not wait too long
A claim for an unpaid bill expires after a period set by each state, and it is often shorter for a verbal agreement than for a written contract. The clock usually starts when payment was due. A year of reminders is not a reason to stop counting.
What to bring
- The invoice, and the estimate, quote or contract the client accepted
- Proof the work was delivered: files sent, a sign-off, photos, a delivery note
- Every reminder and the demand letter, with their dates and proof of delivery
- Any message where the client acknowledged the bill or promised to pay
- A one-page summary: what was agreed, what was delivered, what was paid, what is owed
A judge is deciding two things: did you do the work agreed, and did the client pay for it. Evidence that answers those beats evidence of how unreasonable the client was. In BillingHub, on plans with invoice tracking, the activity timeline shows when each invoice was emailed, opened and viewed, which answers the common defence that the bill never arrived.
What it costs
A filing fee, a fee to have the papers served on the client, and a day of your time for the hearing. In many states the winner can ask for the fees back as part of the judgment. Lawyers are not required, and in some states they are not allowed to appear for either side.
Winning is not the same as being paid
The court gives you a judgment, not a cheque. If the client still does not pay, you go back to the court to collect — usually by taking money from their bank account or, for a person, their wages — and each step has its own form and fee. A client with no money and no assets can lose and still pay nothing, which is why whether they can pay matters as much as whether you can win.
When it is not worth it
- The amount is smaller than the day you would spend on it
- The client is out of state and you would have to file there
- The client has gone out of business or has nothing to collect from
- The work itself is genuinely in dispute and your evidence is thin
In those cases a collection agency, a negotiated part payment or a write-off may cost less than winning.
The cheaper fix is upstream
Most small claims for unpaid invoices are avoidable with three habits: a deposit before the work starts, payment terms stated before the job, and an invoice the client can pay by card the day it arrives. Our guides on asking for a deposit and on payment terms cover the first two; the third is a Pay button on the invoice itself.
Common questions
- Can you sue someone for not paying an invoice?
- Yes. An unpaid invoice for work that was agreed and delivered is a civil debt, and you can sue for it. For amounts under your state's limit, small claims court is the usual place, and you do not need a lawyer.
- What happens if a client never pays an invoice?
- Nothing happens on its own. You can send a demand letter, use a collection agency, sue in small claims court, or write it off. A judgment lets you collect through the court, but it cannot make a client with no money pay.
- Can a business sue in small claims court?
- Yes, and most states let an owner, partner or employee appear for the business. Some have their own rules on who may appear for a company or a different limit for business claims, so check your state court's site before you file.
- How long do I have to take an unpaid invoice to court?
- It depends on your state and on whether the agreement was in writing. The period usually starts when payment was due. Do not let reminders run for so long that the deadline passes.